About Tide-custom Terms of service

Welcome to www.tide-custom.com

The terms and conditions of www.tide-custom.com and all associated services are outlined in this Agreement (the "Agreement"). 

Accessing, browsing, or otherwise using the Site indicates that you agree to all terms and conditions. Please read this Agreement carefully before proceeding. tide-custom.com reserves the right to change all terms and conditions of this website at any time. 

Order Acceptance 

Please note that there may be individual orders that we can not accept and must cancel. 

When you make a purchase, you agree that the risk of loss transfers from tide-custom to you from the moment we deliver your order to the carrier. You will bear all related liabilities and risks during the third-party transportation of your order. 

If you did not receive any products, please contact us, and we will ship again the product you ordered after confirming some details.

Pricing in Different Currencies 

Pricing of products sold by tide-custom.com is based upon figures calculated in U.S. Dollars (US$). Prices displayed in other currencies are converted from U.S. Dollars according to the most up to date conversion rates. Denominations of currency on the Site, other than on the individual product page, may not be the most current. Areas of the Site where non-U.S. denominations of currency might be inaccurate include but are not limited to, promotional banners, promotional pages, and information on product category pages. The price displayed on an individual product page, regardless of currency denomination, is the current price you are liable to pay to tide-custom.com, excluding shipping.

Use of Tide-custom

You represent and warrant that you are at least 16 years old or visiting the Site under the supervision of your parents or guardian. You will be solely responsible for all access to and use of this Site by anyone using the password and identification originally assigned to you, regardless of whether or not you authorized such access to and use of this Site. 

Notice: Tide-custom.com can ship from different warehouses. For orders with more than the item, we may split your order into several packages according to stock levels at our own discretion. Thank you for your understanding. 

Account Responsibility 

Except for Tide-custom errors, you are responsible for all the actions of your account, including, but not limited to, the online signing of various agreements, posting, purchasing goods and services, and disclosing information. 


When completing your purchase, a billing statement including ‘Tide-custom.com’ and the country code such as 'HK’,'UK’, etc. would be displayed on the payment page and/or your card statement.

All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law.

Tide-custom reserves the right to explain this statement in the scope of the law, and has the right to amend this statement at any time.

Reviews and Comments

Except otherwise provided elsewhere in this Agreement or on the Site, anything that you submit or post to tide-custom.com, including, without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") will be treated as non-confidential and nonproprietary, and by submitting or posting, you agree to irrevocably license the entry and all IP rights related thereto (excluding the moral rights such as authorship right) to tide-custom.com without charge, and tide-custom.com shall have royalty-free usage rights.

You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead tide-custom.com or third-parties as to the origin of any Submissions or Content. tide-custom may, but shall not be obligated to remove or edit any Submissions (including comments or reviews) for any reason. 

All text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names or word software and other contents on the website of tide-custom.com (collectively, "Content"), belongs exclusively to tide-custom.com or its appropriate content suppliers. tide-custom.com reserves all rights not expressly granted. Violators will be prosecuted to the full extent of the law.


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